Skip to main content
December 20, 2023
Question

CIBC bank feed has not updated since November - connection is still there but no new transactions posted

  • December 20, 2023
  • 1 reply
  • 0 views
no new transactions since November, updated banking info under manage connections - still not working

1 reply

December 20, 2023

Hi there, 

 

Thanks for contacting us here. It's vital you're able to connect your bank and sync your transactions with ease. Rest assured, I'll be happy to point you in the right direction so you can get back to doing what you enjoy. 

 

In case you're getting an error number, I recommend checking out the articles below that help you fix the errors in the program:

 

I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Here's a helpful article that shows you how to clear cache and cookies. 

 

Feel free to keep me posted on how you make out. I'll be one message away.