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A
AH60
March 17, 2023
Question

corrupted journal entry

  • March 17, 2023
  • 1 reply
  • 0 views

I have used QB desktop for years but have never had this issue. I have 4 journal entries that seem to be corrupted....they are posted, you can see them when you look at transactions in an account but if you try to open them, it acts like they are not there. And if you try to do a "find" by the number, it says it cannot find that netry. But I can see it! 

1 reply

T
Trish_T
March 17, 2023

Hi AH60,

 

It's a pleasure to see you reaching out here.  Welcome!  It's important that you have access to your data in QuickBooks, so you can accomplish your daily tasks with peace of mind.  I'd be glad to help!

 

I recommend following this helpful guide to fix possible data damage in your QuickBooks company file.  If you experience the same outcome, please contact us.  It would be our pleasure to work with you directly and ensure you're back to business as soon as possible!

 

Feel free to reach out again, if any other questions come to mind.  We'd be happy to assist!

 

 

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