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A
Anonymous
September 2, 2020
Question

Creating Payable from Invoice/Receipt

  • September 2, 2020
  • 1 reply
  • 0 views

On QBO: I have an invoice from a supplier I forwarded to the receipt e-mail so it shows up in my Receipts. On the Receipts screen, I am trying to use this file to create a payable entry (credit AP debit Inventory). But when I use AP as my Bank/Credit account, I get an error:

 

"You need to select a different type of account for this transaction."

 

How do I do what I'm trying to do?

1 reply

J
JamesM
September 2, 2020

Hi there,

 

It's important you're able to create a Payable from an Invoice/Receipt and I'd be happy to share more info on this. QuickBooks offers cutting-edge features which help you manage your business with peace of mind. 

 

Based on the error you're getting, I recommend trying to use a different account to see if you get the error again. Before doing that, I recommend reaching out to your accountant to make sure you're using the best account for that. If you're not in contact with an accounting professional, I suggest searching for one on our site using this link here. Otherwise, if you've tried using different account and you're still getting the same error message, I suggest using a private/incognito window instead. Doing this by-passes the cache and cookies which may sometimes cause errors like these. To clear cache and cookies on your browser, check out this article here. 

 

Give this a try and if you're still having issues, I recommend contacting our support team using this link. 

 

 

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