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February 20, 2021
Question

Customer statement batch actions

  • February 20, 2021
  • 1 reply
  • 0 views
Customer statement batch actions is not working properly. I need all transactions for some period of time, but it's giving me only balance

1 reply

Lourdes-Fernandez
February 21, 2021
Hello billing-mitechis,

I hope you're having an awesome weekend so far! Sorry to hear your statements are not generating as you would like them to.

I would like to provide you with some additional information in regards to statements and it's capabilities in hopes that it helps.

Create and send customer statements in QuickBooks Online
https://quickbooks.intuit.com/learn-support/en-ca/customer-statements/create-and-view-customer-statements/01/262323


If you feel like it may be a browser issue we can try the following link down below:

Clear cache and cookies to fix issues when using QuickBooks Online
https://quickbooks.intuit.com/learn-support/en-ca/data-and-systems/clear-cache-and-cookies-to-fix-issues-when-using-quickbooks/00/368196#:~:text=Select%20Manage%20Data%20under%20Cookies,Select%20Save%20Changes.

System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed
https://quickbooks.intuit.com/learn-support/en-ca/about-quickbooks/system-requirements-for-quickbooks-online-accountant-and/00/262193

I hope this information helps! I hope you have an awesome rest of the weekend!

Kindest Regards,
Lourdes Fernandez