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Starbucks4U
March 8, 2024
Question

Deleted Customer Notes Still Showing in Tables

  • March 8, 2024
  • 1 reply
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Hello.  I've removed some old comments from the Notes field in the Customer details.  When I look at the database from the backend, I can still see the comments.  I've refreshed and I am using a live db link so the deleted comments should have disappeared.  I still see them in both CustomerAdditionalNote.Notes and CustomerShipToAddress.Notes.  Any help is appreciated.

1 reply

H
Henock K
March 8, 2024

Hi Starbucks4U,

Welcome to the Community. QuickBooks Desktop is a flexible program that simplifies the way you manage your books. I'd be glad to help.

 

Based on what you've described, I feel you'd benefit more from contacting our support team outside of the community. They'll be able to point you in the right direction regarding this. You can review this article to reach out to our support team.

 

Let me know if you have questions, I'll be happy to help.

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