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CathyDCC
August 9, 2024
Question

Deleted reconciled Journal Entry

  • August 9, 2024
  • 1 reply
  • 0 views

I recently reconciled one of our banks which included a Journal Entry for bank charges.

After the reconciliation was closed, I accidentally deleted the journal entry, so now my bank rec is out of balance.

How can I correct this - can i reinstate the JE somehow?

Thank you.

1 reply

T
Trish_T
August 9, 2024

Hi CathyDCC,

 

Welcome to Community!  QuickBooks Online enables you to reconcile your accounts with confidence.  When a transaction has been accidentally removed, it can cause a discrepancy with your reconciled account.  I would be happy to help!

 

Once a transaction has been deleted, it cannot be undone.  However, to ensure your reconciled account remains balanced, you can recreate the journal entry,  then you'll want to mark it as reconciled.  Here's how;

 

1. Go to your Chart of accounts

2.Find the account holding the transaction, then select Account history, in the Action column

3. Locate the journal entry and click on it to expand the view

4. Review the check column and enter/change the letter to 'R'

5. Hit Save.

 

Feel free to reach back out with any other questions.  We would be glad to assist!

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