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A
Anonymous
May 2, 2020
Question

Discount Input into Shopify showing an error in Net payout

  • May 2, 2020
  • 1 reply
  • 0 views

Hi all!

 

I use 'Webgility' to sync QB + Shopify. It pulled in a recent sale I made to a customer. She used a 20% off coupon and the sale inputted into QB with the sale price + discount. The total earned was 118.55 [this is the cost with the discount], but QB also accounted for a discount of 21.60, thereby making me net 96.95, when it was 118.55. How can I resolve this? Do I need to account for discounts?

 

Thank you so much!!

1 reply

J
JamesM
May 4, 2020

Hi there,

 

Making sure you're recording your transactions the right way is a good exercise for preventing errors in your books. 

 

I recommend contacting an accounting professional to get more info on this. If you're not in contact with one, I encourage you to search for one on our website using this link here. Doing this will help prevent any future discrepancies. Let me know if you have other questions. I'm here to help.

 

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