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June 6, 2024
Question

Does anybody know what it menars when you try to enter an expense form, and it returns an error "Something's not quite right. Unexpected problem: -1"

  • June 6, 2024
  • 1 reply
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1 reply

June 6, 2024

Hello binnemabookkeep,

 

Welcome to Community!  Receiving an error while trying to enter an expense form in QuickBooks Online is rather concerning.  I would be happy to help!

 

If you haven't done so already, I suggest clearing cache on your browser, to help improve system performance and web page loading times. In addition, I recommend trying another browser such as Firefox, Google Chrome, Edge, Safari, or a private/incognito window.

 

Should the issue persist, please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. It would be our pleasure to work with you in real time and review the issue in more depth, so it can be escalated for further investigation if necessary.

 

If you have any other questions or concerns, feel free to reach back out. We would be glad to assist!