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jakkovos
October 11, 2021
Question

Downloading Quickbooks bills from the Intuit Account portal not working

  • October 11, 2021
  • 1 reply
  • 0 views

I am trying to download Quickbooks bills from the intuit account portal. When I click "Export to pdf", that text changes to "Loading..." for a few seconds, and then it switched back to "Export to pdf" while nothing happens. No popup for saving the pdf appears, no error message, nothing. No downloaded files get saved in my "Downloads" folder. I don't have javascript disabled, tried on Google Chrome and Firefox with the same result. 

 

Would like to know what I am doing wrong :-) 

 

 

1 reply

J
JamesM4
October 11, 2021

Hello jakkovos,

 

Thanks for taking the time to post in the Community. Your time is precious and I'd like to help make sure you're able to take advantage of the powerful features in QuickBooks so you can streamline your work. 

 

To get started, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance. 

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