Question

Downloading Transactions from Scotiabank Visa

Forum|Forum|3 years ago
January 26, 2023
2 replies
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Hi. I am having trouble getting transactions from our Scotia Visa card. Scotiabank can't/won't help me...say they aren't trained on that. Any suggestions? Converting the pdf statement to CVS doesn't work either. I know that I need to reconcile this card because it's a corp credit card. I am just at a loss at how to get the transactions. I am showing Jan 2022, Dec 2022 and Jan 2023 in Quickbooks. I am missing Feb-Nov 2022 inclusive.

QuickBooks Online

A

Amanda-B

Hey there LeahADL,

Welcome to the QuickBooks Community! Thanks for reaching out to us here. Being able to upload all your transactions without running into any issues is important. I would be happy to provide some information.

For missing transactions, I encourage you to take a look at this article. It will show you steps on how to manually upload bank transactions. If you require further assistance, I recommend reaching out to the support team outside of the Community. They'll be bale to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.