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RicBruce
May 3, 2024
Question

Duplicated inventory items in QBO after starting QBO / Shopify Connector

  • May 3, 2024
  • 1 reply
  • 0 views

I recently installed the Shopify connectors for QBO on my newly opened Shopify store.

I had previously added  products to the Shopify store manually, and there have been a few sales (not many).

 

I decided to launch the integration of the connector, and it seemed to go ok, except  . . I did not take care to ensure that the product names and SKUs were exactly the same on both.  I chose the sync option to do so by NAME.   As a result,  there are many duplicate products created in Quickbooks.

 

At this point, I am looking for suggestions - should i stop the sycing between QBO and QBO temporarily,  and resolve the name  / SKU issue?  Can i simply delete the duplicates  (many dont have any quantities ).  

 

Suggestions welcome, please. 

 

Ric

1 reply

A
Amanda-B
May 3, 2024

Hey there, RicBruce.

 

Thanks for turning to the Community for support. I'd be happy to provide some information.

 

Although products and services cannot be deleted in QuickBooks Online, they can be made inactive. To ensure a smooth transition moving forward, I recommend taking a look at this guide for shopify and QuickBooks Online integration.

 

If you have any other questions, feel free to reach back out.

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