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A
adl
October 27, 2022
Question

Edit item price missing

  • October 27, 2022
  • 1 reply
  • 0 views

I am trying to edit pricing on my items and the price box is missing. The word "Price" is there, but there is no data box. There is also a chart of accounts drop down next to Enable U/M, which we do not use. I have never seen this before. I was able to go to Add/Edit Multiple List Entries and update the price. I am signed in as the admin. I tried via another user and it was fine. Anyone have any thoughts on why it would be doing this?!

1 reply

A
Alex M
October 27, 2022

Hi there adl,

 

It's important for all your products to be set up properly so that your sales can be accurate. QuickBooks Desktop is a great tool able to help you create sales and expenses to see the profit of your company. I can point you in the right direction for assistance with editing these products.

 

In order to know the reason why your other user can do this modification, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to view the way your users are set up with you in a secure environment in order to make sure you're able to make those changes for the products. You can reach them using the methods outlined in the QuickBooks Desktop software support policies.

 

If you have any other questions, feel free to reach out here.

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