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croberts5555
November 2, 2024
Solved

EMAIL

  • November 2, 2024
  • 1 reply
  • 0 views

EMAILING STATEMENTS SAYS - NOTHING TO PRINT. NO STATEMENTS WERE CREATED. THERE ARE NO OUTSTANDING INVOICES, CREDIT MEMEOS, FINANCE CHARGES OR STATEMENTS CHARGES FOR THE DATA RANGE OR ADDITIONAL OPTIONS YOU SELECTED.

 

 I have verified and rebuilt the data, I have used the hub tool and file doctor, but I still cannot send a statement using emails

 

 

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Best answer by Chrea

Which QB Desktop year version?

1 reply

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ChreaAnswer
November 3, 2024

Which QB Desktop year version?

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croberts5555Author
November 3, 2024

Thank you for offering your help, I am using 2024 desktop. I finally did get my email to work, I opened an earlier saved file and did all the steps again and it worked. I reopened the latest file and was able to email the statements. I have never had anything like this happen before, and I have been a QuickBooks user for years. It was really frustrating. 

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JamesM4
November 4, 2024

Hello croberts5555. It's important you're able to use the program without running into issues. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further.

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