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Abskiboo
January 13, 2022
Question

Enterprise 2022 cannot access file

  • January 13, 2022
  • 1 reply
  • 0 views

I have downloaded QB Enterprise 2022 and is working properly. However, our supervisor who accesses it through my PC (network) cannot access it anymore. It comes up with a message like: Please ask your Administrator to update the file. 

I am not sure what that means because I have been using my file - no problem.

Thank you.

1 reply

T
Trish_T
January 14, 2022

Hi Abskiboo,

 

Thanks for reaching out here.  QuickBooks Desktop is a powerful program that helps you get ahead with your work. I'll be happy to provide the support you need so you're supervisor can access the account.

 

Here's a helpful guide to assist with adding, editing and troubleshooting user login and permissions.  In addition, should you be getting any errors, you can refer to the QuickBooks Desktop help hub for more guidance on how to fix them.

 

Please don't hesitate to contact us if you require additional assistance.  It would be a pleasure to work with you independently and ensure your meeting your QuickBooks goals!

 

If you have any other questions, feel free to reach back out.  We'd be glad to assist!

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