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kris16
July 14, 2022
Question

Error message

  • July 14, 2022
  • 1 reply
  • 0 views

Im getting somethings not quite right message when trying to edit an invoice i took a deposit on. I think its trying to get me to delete the payment i took? Not sure it has never done this. this is for quickbooks online

1 reply

T
Trish_T
July 14, 2022

Hi kris16,

 

Thanks for reaching out here.  Welcome!  It's important that you're able to edit your forms in QuickBooks Online as necessary without complication.  I'd be happy to point you in the right direction so you can complete your work as soon as possible.

 

Based on the information you've provided, I suggest contacting our Customer Support team.  They'll have the ability to work with you in real time and ensure you're back to business in a timely fashion.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Feel free to reach out with other questions.  We'd be glad to assist!

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