ERROR WHEN SAVING QUOTE

WHEN SAVING QUOTE OR INVOICE THE FOLLOWING ERROR MESSAGE IS DISPLAYED:

"The string did not match the expected pattern."

ISSUE: SIGNED INTO MULTIPLE QBO ACCOUNTS AT THE SAME TIME

RESOLUTION: OPEN SECOND TAB, SIGN INTO CORRECT ACCOUNT - THEN SAVE

STEPS - SEE BELOW:

1. OPEN NEW TAB OR WINDOW IN SAME BROWSER AND LOGIN TO QBO ACCOUNT

2. CLICK GEAR ICON > SIGN OUT

3. SIGN BACK INTO CORRECT QBO ACCOUNT

4. RETURN TO ORIGINAL TAB AND SAVE QUOTE (OR INVOICE)

5. YOU SHOULD NOW BE ABLE TO SAVE AND CONTINUE.