Even though I subscribed, I still cannot make transactions and the system always sends me to the subscription and the amount of money has been withdrawn from my account

I want to ensure you get back on track with your transactions, renova7.

To begin with, please verify and ensure you are logged into the correct QuickBooks Online (QBO) account. Once verified and still can't create a transaction try logging into your account using a different browser. Switching browsers can resolve issues because each browser has its own settings, extensions, and cache data.

However, since the payment has already been withdrawn from your account, I highly recommend contacting our Support Team. They have specialized tools, such as screen-sharing, that allow them to access your account securely and diagnose the issue more efficiently to provide a prompt resolution.

Here's how to connect with them:

1. Inside QuickBooks Online, navigate to the Help menu.
2. Select the Search option and type "contact support".
3. Choose the Contact Us tab at the bottom.
4. Enter the question, keyword, or topic you need help with.
5. Follow the prompts, then choose e away to connect with us.

Please check the availability hours to ensure your concern will be addressed: Get help with QuickBooks products and services.

Furthermore, I've shared this valuable resource for you to check out about managing your billing subscriptions in QBO: Manage billing, payment, and subscription info in QuickBooks Online.

Please don't hesitate to revisit this thread and click the Reply button if you need any additional assistance with creating transactions in QBO. The Community team is always here to assist you.