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Oct 10, 2024 1:20 PM UTC
Question

Ever since the update in late September my mileage tracking hasn't worked and everything is on

Mileage tracking isn't working

1 reply

Oct 10, 2024 3:52 PM UTC

Hey there, 87marty-gmail-co.

 

Thanks for reaching out to the Community for support. I'd be happy to provide some information.

 

This is currently a known issue in QuickBooks. Our engineers are working on getting this resolved as soon as possible. I recommend reaching out to the support team outside of the Community. They'll be able to add you to the list of affected accounts, so that you can get email notification on the resolution. You can reach them by following these steps:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback.


If you have any other questions, feel free to reach back out.