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L
Liezelh
September 22, 2021
Question

Exclusive of tax not working

  • September 22, 2021
  • 1 reply
  • 0 views

I selected exclusive of tax in my settings.

when trying to edit a transaction, it defaults back to inclusive of tax, why? 
example expense:

dog food 102.00 (gst/pst)

shavings: 47.80(gst

my subtotal should be 149.80

gst 7.49

pst 6.12

total 163.41

 

but it tells me the difference is 13.61 between the split amount and the regular amount. I have to add amounts then go edit it again once it’s categorized (there I can select exclusive of tax )

 

how do I make all my expenses to be exclusive of tax? 

1 reply

J
JamesM4
September 23, 2021

Hi Liezelh, 

 

It's a pleasure to have you reach out to us here. Your taxes are an essential part of your business and it's important you're able to use the right tax code for your expenses. Don't worry, I'll be glad to assist so you can get back to doing what you enjoy. 

 

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance. 

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