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August 15, 2023
Question

Filing W2s after cancelling payroll core subscription

  • August 15, 2023
  • 1 reply
  • 0 views

We no longer have a need to subscribe to payroll core. If I cancel my subscription, will I still be able to file our last employee's W2 in January of 2024?

1 reply

Rubielyn_J
August 15, 2023

I understand that you're considering canceling your subscription and you have questions about the availability of W-2s, specifically for your last employee's W-2 in January 2024, @RodaPoda.

 

It's important to note that once a Payroll Core subscription is canceled, access to W-2s and other tax forms becomes unavailable. This means you might not be able to file your employee's W-2 through our system after canceling your subscription.

 

If you wish to do this task, you might want to reactivate your account to access and file tax forms. Here's how:

 

  1. Click the Gear icon.
  2. Select Account and Settings
  3. Choose Billing & Subscription.
  4. Select your payroll subscription.
  5. Click Reactivate in the Subscription status field.

 

Once done, you can submit your W-2 forms to Federal and state agencies. 

 

You also have the option to print the W-2 forms to ensure both you and your employees have a copy of this information.

 

Visit us if you have further questions or if there's anything else we can assist you with, please feel free to ask. Your satisfaction is important to us, and we're here to provide the support you need.