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HelenP
September 1, 2019
Question

Getting started - balance due from CRA

  • September 1, 2019
  • 1 reply
  • 0 views

I am starting out by entering my opening balances.  The government has not yet sent me a cheque for the year end's sales tax refund I am due.  I cannot find a way to enter this so it shows up as negative number in the liabilities section -- and I thought this was where it needed to be.  I have read through multiple help sections and there is no answer to this simple onboarding question.  I'm frustrated and I would appreciate some help!  Please....anyone...?  Without having to start a support plan???


1 reply

A
Anonymous
September 1, 2019

Hello, @HelenP.

 

I'd like to help you how to record the refund from CRA to clear out the negative amount.

 

You can enter it as a deposit posted to the income tax expense account. Just go to your Banking menu and select Make Deposit. Enter all the necessary details on the deposit screen. 

 

You can also refer to this related answer from one of our Community backers: https://quickbooks.intuit.com/learn-support/en-ca/employees-and-payroll/how-do-we-record-a-corporate-tax-refund/00/260347.

 

Also, if you may need to process a sales tax adjustment, you can refer to this article for the steps: Process sales tax adjustment.

 

Let me know if you have follow-up questions with the process. I'll be here to help.

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