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kdean-dolphin
December 10, 2020
Question

Global shortcut keys on QuickBooks Online desktop for Mac

  • December 10, 2020
  • 1 reply
  • 0 views

I'm sure I've posted about this before, but I can't find my original posting and it's not listed in my profile.

 

Why does QBO for Mac insist on global shortcut keys? When I'm in Word, I used Command-Shift-O to show the list of recent files. But, with QBO running, I instead get taken to the Purchase Orders window. In Chrome, I use Command-Shift-T to reopen a recent tab. But, with QBO running, I instead get taken to the Estimates window.

 

While I'm sure for some people QBO is important enough to have global shortcut keys, for me, and likely others, it isn't. If you want to keep the feature, at least make it configurable, so I don't to go back to QBO and shut it down out of annoyance.

1 reply

J
JamesM
December 10, 2020

 Hi kdean-dolphin,

 

Keyboard shortcuts are designed to help speed up navigation within QuickBooks so you can get your work done faster. With what you've described, I can see how using shortcuts can delay your progress and I wouldn't want that to continue happening. I'll be happy to steer you in the right direction with this. 

 

At this time, there isn't an option to remove the shortcut feature in QuickBooks but I encourage you to send this as feedback to our product developers. You can do this by clicking the Gear icon and looking for Feedback. Great product ideas and improvements come from users like you and we appreciate you sending the feedback. To learn more about keyboard shortcuts, check out this helpful article here. 

 

In case you have other questions, don't hesitate to ask in the comments below. I'm here to help you get ahead with your work using QuickBooks. Otherwise, enjoy the rest of your 2020 and feel free to reach out if you need anything. 

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