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February 2, 2024
Question

Google Chrome vs madzilla

  • February 2, 2024
  • 1 reply
  • 0 views

Why are we being FORCED to no longer use google chrome.  Anything we add in chrome NO LONGER SAVES.  Does QB own Modzilla so forcing us to use its browser?

1 reply

February 2, 2024

Hi pswork. Thanks for reaching out in the Community today. QuickBooks Online aims to provide a seamless experience across different browsers, and do not favor any specific browser. I will gladly provide some information on troubleshooting your Chrome browser.

 

Some users have reported issues related to saving data or signing in when using Chrome. These issues may be due to browser extensions, cache, or cookies interfering with QBO functionality. Clearing your browser cache and disabling extensions might help resolve these issues.
 

The following article contains additional insight into this, as well as the steps for our supported browsers: Clear cache and cookies to fix issues when using QuickBooks Online.
 

I want to make sure you are able to troubleshoot your Chrome browser successfully so you can get back to doing what you love. If you have any other questions, feel free to post a comment below. I'd be happy to help.