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donnaguavy
Aug 16, 2021 9:54 PM UTC
Question

GST refund

Hi

I have not filed through QB, but I have a refund from purchases that I created a GST receivable from.  Now, when the refund hits my bank account, I cannot seem to offset the receivable.  I get error messages - see below.

How do I record this? Thanks!

5 replies

PrachiJoshi
PrachiJoshi
Aug 16, 2021 10:32 PM UTC

You have to create a journal entry first. 

 

DR bank 

 CR GST receivable. (make sure that you select the account where the refund was posted before).

 

Select the date when you received the refund. Save and close.

 

When you go back to the bank feed, you will see the transaction there to match.

donnaguavyAuthor
Aug 17, 2021 2:19 PM UTC

I have automatic banking and the point was it will not let me Cr. GST receivable.

I posted pictures of the errors for all to see.

PrachiJoshi
PrachiJoshi
Aug 17, 2021 4:08 PM UTC

Yes, this account do not let the use of bank feed. This is why you have to create a journal entry first.

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