Had issues connecting to RBC by linking accounts from QBO. Yesterday, I connected using the app. I cannot get CC transactions. Can I stop the linkage from inside QBO?

Hi eben-b-benalika-,

Welcome to Community! Connecting your bank and credit card accounts to QuickBooks Online is a great way to save valuable time updating your transactions.  When you have your accounts connected, there's no need for a third party app, as this could present duplicate transactions.  However, if you wish to proceed with the app, you can disconnect your bank from QuickBooks Online.  Here's how;

1. From the left menu, open Transactions, then Bank transactions

2. Click on the blue tile for the bank account

3. Tap the Edit 📝, then Edit account info

4. Select the Disconnect this account on save checkbox
Note: If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.

5. Hit Save and Close.

Feel free to reach out again, with other questions.  We would be happy to assist!