Has anyone run into the problem after activation of the Payroll feature having it show an error of having trouble on the intuit end preventing usage even after 24 hours?

Hi userevan-toews-et,

It's great you're using QuickBooks Online Payroll to help you produce accurate paycheques and payroll tax forms. I know how important it is to be able to run payroll on time, and I want to make sure you're able to.

A good starting point would be to ensure there are no bugs in the software due to a browser issue. To ensure your app or browser is running the program as designed, I recommend following the troubleshooting steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online

You can also navigate in a private browser or use a different browser to eliminate any probability of a browser issue. Check out this article for compatible browsers to QuickBooks Online: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed

If you're still unable to run payroll after trying these steps, please reach out to our tech support team for us to investigate this further.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Have a great day!