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February 3, 2021
Question

Hello, I recently cancel a credit card and now I'm having a sync error and wonder how to get rid of it without losing previous data from it. When I hit delete account it says I will lose all data and historic of that account. What should I do?

  • February 3, 2021
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1 reply

February 3, 2021

Hi guracine,

 

Glad to hear from you again. I trust that all is well on your end. I'll be happy to steer you towards the right path so you can sync your data without having any issues.

 

QuickBooks Self-Employed is  versatile program which offers you endless possibilities when it comes to managing your business finances. Based on what you've described, you'd benefit more by directly contacting our support specialists. The reason I recommend this is that our specialists can take a closer look at your account and help fix this without the risk of losing your data. Here's a link which takes you to the contact page. I encourage you to reach out and feel free to keep me posted on how you make out. 

 

I'll be one message away in case you need further support with this. Otherwise, enjoy the rest of your week. :)