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July 19, 2024
Question

HelloIt seems no matter what charge i am trying to file it will not let me. Keeps saying previous transaction was not accepted. However, nothing is shown of what is not

  • July 19, 2024
  • 1 reply
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1 reply

July 19, 2024

Hi there info-mkimperium-,

 

Thanks for reaching out about your transactions. QuickBooks Online is a great tool able to help you keep track of invoices and payments so you know the balance owed by customers. I can provide some information about errors when creating transactions.

 

If there is an error when creating a transaction, one possible cause would be browsing data. These temporary files can accumulate in your browser, system and network and cause errors like the one you're seeing in any cloud-based program like QuickBooks Online. You can resolve errors caused by browsing data using these steps:

 

Clear your browser cache if you're using a browser
Try a browser if you're using the app
Try deleting the app from your device, and installing it once more from the app store
Try a private browser window
Try another browser type
Make sure you're using a supported browser and system
Reset your Internet or try on another computer or device


If you have any other questions or need further assistance, feel free to reach out here.