Help is an essential service. Business does not stop because of a holiday. Accordingly, Help should be available 24/7

Hi ramertl, 

Thanks for reaching out and sharing your thoughts about this. Intuit made the decision to close all support departments yesterday (July 1st), in order to celebrate Canada Day. While this is a stat holiday, I can appreciate that many businesses still operate and you may be in need of support. During closures on holidays, it's a great idea to use resources like the Community to interact with other users, share ideas, and get assistance from our published support articles. 

I know sometimes you need one-on-one assistance, and I'd be happy to pass on your feedback about the  holiday to our higher-ups. I think it's important for your voice to be heard, and it's our top priority to support you and have your back. 

If you're still in need of assistance, please don't hesitate to reach out to our tech support team.

Take care.