Hey, I have been trying to connect my paypal account to quick books but it is giving me the error that the process don't work out....

Hi there,

Thanks for joining the Community. It's important you're able to connect your PayPal account without getting an error message. QuickBooks is designed to help you streamline your work and I'd like to help make sure you experience this benefit. 

Based on the details you've provided, I recommend troubleshooting the error using your browser. Clearing cache and cookies helps fix most issues the site may be having. Here's an article that shows you how to do that: How to clear cache and cookies. Give this a try and let me know what happens. In case they get the same error again, I recommend contacting our support team so they can investigate the type of error your client is getting and assist with fixing it. 

 Here are our contact details:

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else