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Oct 25, 2020 10:51 PM UTC
Question

How can i delete my account i download the wrong app?

Original commenter did not share additional details

1 reply

Lourdes-Fernandez
Oct 26, 2020 1:11 AM UTC
Hello,

I'm sorry to hear your facing an issue with your subscription I'll try my best to answer your question.

To cancel your subscription please select the link below:
https://quickbooks.intuit.com/learn-support/en-ca/cancel-products-or-services/cancel-your-quickbooks-online-subscription/00/262444

Intuit will delete you company file after 365 days. They keep your company file in the case you ever want to reactivate and gather data or start using the file again.

If you want uninstall the app completely, we can try pressing and holding on the APP to receive an option to uninstall.

I hope that helps!

Kindest Regards,
Lourdes Fernandez