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December 22, 2021
Question

How can I update my bank feed on QBO automatically? Every time I login I got the error 185.

  • December 22, 2021
  • 1 reply
  • 0 views
My bank account is with Scotiabank.

1 reply

December 22, 2021

Hi lsp2,

 

Welcome to Community!  Having the ability to update your transactions in QuickBooks Online is a vital part of your business. and it's important that you're able to connect seamlessly. I can see the impact this has when trying to complete your bookkeeping tasks.  I'd be happy to assist!

 

The error you're seeing indicates your financial institution has additional security requirements that need your attention.  I recommend logging into your account from your bank's website and respond to any notifications posted.  Keep in mind that any changes made to a security question or password must also be updated in QuickBooks Online, follow this link to update the information.

 

Should you continue to experience the same outcome, please don't hesitate to contact us.  We'd be pleased to have the opportunity to work with you in real time and help you get back to business as soon as possible.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach back out.  We'd be happy to help!