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-anvilmetals-com
May 16, 2022
Question

How do I fix this error:"Paycheque sync error - This transaction's date is on or before your company's closing date."?

  • May 16, 2022
  • 1 reply
  • 0 views
The first payroll we did after switching to QBO (a few months ago) looks like it is not posted anywhere, though it does show up under the payroll tab...  Can I delete and redo without messing up source deductions, etc.?

1 reply

A
Alex M
May 16, 2022

Hey there -anvilmetals-com,

 

Thank you for reaching out to us! QuickBooks Payroll is a great tool to use when doing your payroll, It's important that you are able to find all the payroll runs that you have done in QuickBooks Online. I can point you in the right direction for the best support possible.

 

In order to get you past this error message and get that payroll affecting your accounts correctly, I recommend reaching out to the QuickBooks Online support team. They'll be able to view your account with you in a secure environment in order to view the cause of this error and to get you back to entering your payroll in your books. You can reach out to them using one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

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