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September 29, 2020
Question

How do I receive a payment in the form of an transfer for two different customer names?

  • September 29, 2020
  • 1 reply
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1 reply

September 29, 2020

Hello andynorthrup,

 

I want to make sure you have the steps you need to record the kind of transaction you're mentioning here in QuickBooks Online. I know that properly recording transactions has a big impact on your balances and reports, so I'll steer you in the right direction to learn more about this.

 

For this kind of situation, the more details of what you're trying to accomplish, the better. For example, knowing if you've already got transactions recorded in QuickBooks, how your customers are set up, and whether you're looking to record the transfer manually or from the bank feed change how we might approach the situation and what the program is capable of.

 

In light of that, working with a member of our support team is a good way to go about getting the answers you're looking for. The agent will be able to have a conversation with you to clarify your situation and how you're wanting to record the transaction. Here's how to get in touch.

 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

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We're here to help, so don't hesitate to reach out when you have a moment. Take care!