How do I request to see a client's screen using SmartLook?

Hi userrinoruzich, 

Welcome back to the Community. It's essential you're able to share your client's screen with ease. Rest assured, I've got your back. I'll be happy to share more info and steer you in the right direction. 

In order to use SmartLook, the client would need to send you a code which you can then enter on your end in order to view their screen. For the exact steps on how to do this, I recommend getting in touch with the SmartLook support team for additional assistance. 

In the meantime, feel free to ask other questions. I'll be one message away in case you have other questions.