How do I reverse a Receive Payment transaction?

Hi brett33,

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online has the features you need to complete your daily goals with confidence.  I'd be happy to assist!

After you've selected 'Receive Payment' toward an invoice, you can remove the payment by following these steps;

1. From the left menu, open Sales and then Invoices

2. Locate the invoice and click on it to open it

3. Select the small blue link in the upper right that reads '1 Payment'

4. Click on the blue Date link to open the payment

5. Scroll to the bottom and select More and then hit Delete

If you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to work with you directly and ensure you're able to successfully complete your QuickBooks goals.

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