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April 30, 2020
Question

How do I reverse imported credit card transactions as I linked the wrong card to quickbooks online? How can I remove this cc amount as it is on my balance sheet?

  • April 30, 2020
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1 reply

April 30, 2020

Hi there accounting255,

 

Don't worry! These things happen and I can absolutely help you sort this out so you can take advantage of the bank feed feature with the credit card you need. There are a few steps to take, but I'll outline them each below.

 

The first step in this case is going to be disconnecting the bank feed connection. It's a pretty simple process once you know the way to do it. Here's how it's done.

  1. In the Banking tab, select the pencil icon on the tile for the credit card connection.
  2. Click Edit account info.
  3. Check off Disconnect this account on save on the Account window.
  4. Click Save and close.

Now that the bank feed is disconnected, you'll want to get rid of any transactions you may have added and the opening balance entry created during the initial connection to the feed. Even if you didn't add any transactions, you'll want to get rid of the opening balance since it's not related to your business books. I'll walk you through it.

  1. Select the Accounting tab from the left menu.
  2. In the Chart of Accounts, find the account that was connected to the credit card in the bank feed.
  3. Click Account history in the Action column for that account.
  4. Select transactions that you need to get rid of, then click Delete (Note: This will need to be done one by one).
  5. Click Yes on the message asking if you're sure you want to delete a Reconciled or Cleared transaction (Note: The opening balance entry is automatically reconciled by the system to ensure that your reconciliations are correct moving forward).

Once you've done that, the account should be at zero. Being a zero balance, it should no longer show on your Balance Sheet report. You're welcome to make the account inactive to make sure it doesn't show up anywhere else or you may be able to reuse it to connect to the credit card you intended initially.

 

To make it inactive, return to the Chart of Accounts page and select the down arrow next to Account history. Select Make inactive and the program will hide the account from all lists.

 

If you'd like to try to reuse it, simply choose it during the bank feed connection process. It sounds like you're familiar with the connection process at this point, but in case you need a refresher, here's our article about it: Connect bank and credit card accounts to QuickBooks Online

 

For your reference as well, here's an article about the chart of accounts: Understand the chart of accounts in QuickBooks

 

Give those steps a shot and let me know if you need a hand. I'll be here to help. :)