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February 10, 2021
Question

How do I update my credit card on my computer It's asking me to do it on play, but I don't want to

  • February 10, 2021
  • 1 reply
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1 reply

February 10, 2021

Hi info1503,

 

It's vital you're able to update you credit card on your computer and I'll be happy to give you a hand. QuickBooks is a powerful program which helps reduce your workload allowing you to get ahead with your work. 

 

Your QuickBooks Online subscription can be purchased from our website or from a third-party company such as Google or Apple. Based on the message you're getting I see you signed up through Google Play. Since that's the case you'd have to reach out to the Google Play customer service to get assistance on updating your credit card. The reason I'm suggesting this is that Google has a different billing system compared to ours. When you sign up from our website, your billing is integrated through us and you can update your credit card using the steps in this article here. Since you've got Google Play, this article here may point you towards the right direction with updating your credit card. 

 

I hope this information helps you get a better understanding about the billing. In case you have other questions, don't hesitate to reach back to me in the comments below, I've got your back.