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mmagalong-busine
February 27, 2023
Question

How to change account type from "Bank" to "Other Current Liabilities"? It gives me this error "Cannot change the type of an account with subaccounts."

  • February 27, 2023
  • 1 reply
  • 0 views
The account is a line of credit. It it neither a parent nor a sub-account. I tried updating it via the incognito window but still gives me the same error.

1 reply

T
Trish_T
February 27, 2023

Hi mmagalong-busine,

 

Welcome to QuickBooks Community!  It's important that you're able to accomplish your QuickBooks goals in a timely fashion.  In this situation, I recommend contacting us outside of Community for direct and personal assistance with our Customer Care team.  With your consent, they can work with you virtually and ensure you're able to successfully complete your banking tasks without further delay!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Feel free to reach out again, should other questions come to mind.  We'd be happy to help!

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