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Connie47
April 27, 2023
Question

How to create a Purchase through the UI (not a purchase order)

  • April 27, 2023
  • 1 reply
  • 0 views

Hi, I am trying to figure out what is needed to create a Purchase through the UI. According to the API docs a Purchase is different than a Purchase Order. When I am searching the web and your website the only results that I see is on how to create a Purchase Order (which requires an upgraded plan). I have the basic plan so I am trying to understand if by upgrading I will get the option to create a Purchase apart from a Purchase Order.

1 reply

J
JamesM4
April 27, 2023

Hello Connie47,

 

Thanks for messaging us here. It's important you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

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