Skip to main content
G
ge_uk
November 25, 2024
Question

How to do Clean Reinstall of QBD

  • November 25, 2024
  • 1 reply
  • 0 views

It seems like the "QuickBooks Clean Install Tool" is not included in the latest version of the QuickBooks Tool Hub. These "Reinstall QuickBooks Desktop" instructions are missing one important part - cleaning windows registry from all QBD settings:
https://quickbooks.intuit.com/learn-support/en-ca/help-article/product-delivery/clean-install-quickbooks-desktop/L6cDdojs7_CA_en_CA

I did uninstall everything from Intuit from one PC, where something (applying credits) stopped to work after an update. After restart installed QBD 2024 R11 and the problem is still there. On another PC with the same way installed QBD 2024 R11 everything is working properly. I'm thinking it is some QBD settings in windows registry that needs to be cleaned as well.

Is there some other utility for QBD that will do that or is there a specific place in registry to clean all the QBD settings?

Thank you!

1 reply

J
JamesM4
November 25, 2024

Hello ge_uk,

 

Welcome back to the Community. It's important you're able to use the program without running into issues. 

 

I suspect you may be experiencing system issues that are causing the issue you've described. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further assistance.

Terms & ConditionsAccessibility statement