How to fix the system if the Action column do not show View/Edit options? It is blanked out. We clicked on the transaction but it did not open.

Hi useraccountant1,

Welcome to QuickBooks Community. Recording journal entries plays an important role to manage your bookkeeping. QuickBooks Online can help you save tremendous amount of time in this task.

Based on what you described, I recommend clearing cache and cookies to make sure you there is no browser issue. You can follow the steps in this article https://quickbooks.intuit.com/learn-support/en-ca/data-and-systems/clear-cache-and-cookies-to-fix-is...

In case this issue persists, you can contact our support team by:

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter and Instagram.
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I hope this helps. If you have more questions related to QuickBooks, feel free to reach out here.