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M
Minhaz_786
February 13, 2024
Question

How to manually transfer one tax payable to another

  • February 13, 2024
  • 2 replies
  • 0 views

Hello there!!
So what actually happened is in my Sales Tax Center there is a tax named Clover 11% tax rate (custom tax) which needs to be allocated 5% of the total amount to the GST/HST. I use tax center for my sales tax filling and payments. But when I try to submit the GST/HST return I can't find the adjustment I have done to the concerned payables with journal entry.

So, what should I do now for this instance?

Thank you for your time and consideration.

2 replies

J
JamesM4
February 13, 2024

Hi Minhaz_786,

 

Thanks for joining the Community. It's vital you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

In order to get the resolution you need in a timely manner, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and have a visual reference to what's happening. Here are our contact details below: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, X, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

M
Minhaz_786Author
February 13, 2024

@JamesM4 

Unfortunately I didn't get chat options according to the way you mention earlier. So I attached a screenshot if it helps anyway.

The thing is I want to transfer 5% of that $354 to CRA. I can do it with journal entry but when I want to file it it shows as per screenshot.

J
JamesM4
February 13, 2024

To make sure we're both on the same page, are you looking to transfer the 5% as a sales tax payment to the CRA? 

M
Minhaz_786Author
February 14, 2024

@JamesM4 
Sorry James for late response. Finally I make contact in chat with the support and I must say It's both nice and educative for me to talk with him. You guys are awesome.

Thanks again for your time.

A
Alex M
February 14, 2024

Hi there Minhaz_786,

 

I'm happy to hear that you were able to reach them. If you have any other questions, feel free to reach out here.

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