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SuperStar777
September 12, 2024
Question

How to Switch company now ?

  • September 12, 2024
  • 1 reply
  • 0 views

How to Switch company now as the menu is removed/disappeared from Today. It is ridiculous to see such change in QBO.

Is your developer team verifying the existing menus/functions before applying the new changes ?

 

1 reply

T
Trish_T
September 12, 2024

Hi SuperStar777,

 

Thanks for reaching out to us here. Having the option to switch companies in QuickBooks Online is a valuable time saver. However, this option currently isn't functioning as designed. Our Development Team is investigating the issue. Although I don't have an ETA for resolution, we would be happy to set you up to receive an email notification when the issue has been fixed.  Please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.

 

If you have any other questions or concerns, please feel free to reach out again.  We would be happy to help!

T
TLL4
January 18, 2025

Hi, has a fix been found yet? I have the same issue and spent an hour with Chat Support last night and no fix.We can't access the books for one of our companies so we really can't do without the access. thanks

A
Amanda-B
January 20, 2025

Hey there, TLL4.

 

Thanks for chiming in on this thread. I'd be happy to guide you in the right direction for the best assistance.

 

Since the issue has been marked as resolved, Can you tell me if you get the same results if you try in a private browser, as sometimes browsing data can accumulate on your system and prevent the software from doing what it is supposed to do. Here are some shortcuts you can try depending on the browser you're using:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

Ill be on standby!

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