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DB_Janet
October 12, 2021
Question

How to transfer badges earned under previous community email?

  • October 12, 2021
  • 1 reply
  • 0 views

Hi All:

Due to login issues with QBOA, I had to create a new account with a new email.  All previous badges earned within the community were lost.  

Is there any way I can have those previous badges that were earned, transferred to this new email address?

This community has been wonderful in helping me through some difficult issues in the past and hope I will be able to be as helpful in the future.

Thank you.

Janet H.

 

 

1 reply

T
Trish_T
October 13, 2021

Hi DB_Janet,

 

Welcome to Community!  Having your ProAdvisor badges is a great way to enhance your profile and show your expertise.  With QuickBooks Online you can retrieve your badges in just a few steps.  I’d be glad to show you how!

 

1. From the left navigation bar select ProAdvisor

2. Go to the Training tab and look for the certification

3. Select Download Badge from the dropdown beside the appropriate exam

You can upload the badge to your LinkedIn profile.

 

If you need assistance with transferring your certificate as well, please contact us using one of the following methods, so we can take care of this for you, on our end.  We're here for you!

 

Schedule a Callback or start a Chat: click (?) in the upper right of your QuickBooks Online account > enter "Contact Support" > hit Contact Us > provide a brief summary of what your goal is > select Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

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