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V
Vsim
September 17, 2021
Question

How to unactivate and activate the license on another system

  • September 17, 2021
  • 1 reply
  • 0 views

Hi

 

Recently just installed a new copy of Quickbook 2021 Premium with 2 users license on my client new windows 10 PC plus activated it.

 

However, my client later change mind and want to uninstall QB on this PC and install

QB on another new system instead.

 

Do we need to uninstall first on the first PC and then install on the new PC.

Just worry that we had activation issue on the new PC.

 

Thank you

 

Please advise the correct steps to resolve this issue.

 

 

 

1 reply

N
Nick K
September 17, 2021

Hi Vsim.

 

Knowing what your license includes is a great way to get the most out of it. I'd be happy to go over how to switch QuickBooks Desktop from one computer to another.

 

QuickBooks Desktop makes changing computers easy to help you save time and get back to business. When you purchase a two user license doesn't mean you can only have it on two computers. It means that you can use two computers to access the same company file in a multi user environment. In order to install it on the new computer you just need to download the installer from our website and then run it. You can follow the steps in this article on how to install QuickBooks in a multi user set up.

 

If you have any questions let us know and we'd be happy to help!

V
VsimAuthor
September 20, 2021

Hi

 

Thank for your reply.

Our key concerns is upon installing of the new Quickbook software on 

the new computer, it will prompt us to activate the software. Without

the activation, we cannot use it at all.

 

For your info, we had activated Quickbooks on both new computers, just to find out that we installed

it on one of the computer wrongly. We need to install it on another new computer.

 

Therefore, any way to ensure that activation on the new computer will

work smoothly without any issue. In the past for older version of Quickbook,

we often face the activation issue that we need to contact your side to activate

it. Hope we don't face the same issue. 

 

Thank you.

N
Nick K
September 20, 2021

Hi again Vsim.

 

As long as you have the license information for 2021 you'll be able to install it without issue. All you need to do is download, run the installer and enter the license information. Once that's complete you will just have to answer a few quick questions on the activation page and you'll be good to go.

 

If you have any questions let us know and we'd be happy to help!

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