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September 11, 2020
Question

I am getting a Quickbooks error while trying to open a second window in version 4.20.

  • September 11, 2020
  • 1 reply
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1 reply

PatriciaT
September 11, 2020

Hi business1206

 

Welcome to the community family! It's great you're using QuickBooks Online to easily manage your business. Knowing which browsers are compatible with the software and which systems are required ensures the best and most secure experience with the program. I'll be happy to share more on this.

 

To ensure you're running QuickBooks Online properly, here are system requirements to follow: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed

 

Another good practice is to make sure that your browser or app is free from any accumulated temporary files that could cause bugs in the software. Here's how to do that: Clear cache and cookies to fix issues when using QuickBooks Online

 

For any further assistance, don't hesitate to reach out to our tech support team.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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