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lanziathletictherapy
December 7, 2024
Question

I am having issues with receipts not being scanned into QuickBooks. I have multiple transactions that I know I have scanned into QuickBooks, but no record on file! Help!?

  • December 7, 2024
  • 1 reply
  • 0 views
As noted, I've scanned receipts but they don't show up in the app for sorting and matching. This is a problem obviously as some receipts have now gone missing. Has this happened to anyone and how can it be resolved? Ate the receipts hidden somewhere else?

    1 reply

    T
    Trish_T
    December 9, 2024

    Hi lanziathletictherapy,

     

    Welcome to Community!  The QuickBooks Online receipts feature, is a dynamic way to upload your bills and expenses seamlessly.  I would be glad to help!

     

    The QuickBooks Online mobile app for iOS or Android enables you to scan and upload receipts from your phone.  Here's how;

     

    1. Open the app, then tap the Menu ≡

    2. Tap Receipt snap

    3. Tap the Receipt camera and snap a photo of your receipt

    4. Tap Use this photo, then Done.

     

    You can view receipts you already reviewed and those waiting for review in the mobile app. To add receipts on your books, you need to sign in to QuickBooks in a web browser.  You'll see the items on the Receipts tab in the Banking section of your books.

     

    Should you require additional assistance, please don't hesitate to contact us. It would provide a great opportunity for us to work with you on a personal level, and assist you with accomplishing your QuickBooks goals as soon as possible!

     

    Feel free to reach back out, if you have other questions.  We would be happy to assist!

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