I am not able to post any deposit transactions

Hello epicplanetfun,

I love your screen name, and if it's related to the business I found when I searched it, it looks like an awesome place! Despite that fun, I know there's bookkeeping to be done, and I want to make sure you're able to use all of QuickBooks Online's functions to the fullest. I'll get you started with troubleshooting this.

Knowing what's preventing you from making any deposit transactions will help with sorting out what's going on. Because of that, it's best to speak directly with a support agent if what I suggest here doesn't resolve it.

As a cloud platform, you'll want to make sure of a few things when using QuickBooks Online: that your cache is clear, that you have a supported system if you're using the app for Windows or Mac, or that you're using a supported browser.

I always like to begin troubleshooting by clearing the browser or app cache. It sounds simple enough that it perhaps shouldn't affect the program, but when temporary Internet files get lodged in the background, it can cause problems for the program. Learn how to clear your cache here: How do I clear my cache and temporary Internet files?

To learn about the supported systems for the QuickBooks Online app for Windows or Mac, click the QuickBooks App for Windows and Mac: General support link from that article. To learn about supported browsers, click the link in the Note section on the cache article.

For help beyond those steps, here's how to contact QuickBooks Online support.

Phone and chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET

Pick the option that works best for you and give us a shout! Have a great day. :)