I am setting up a payroll and we are at the stage when our bank acct is being checked. I want to enter employee information for I am getting a 404 error?

Hi gwenwillmott15,

Thanks for reaching out to Community.  QuickBooks Online provides a versatile payroll module that allows you to pay your employees seamlessly.  I'd be happy to steer you in the right direction so you can continue to set up your employees and proceed with payroll.  

Our Development Team is aware of the error you're receiving.  They've prioritized the situation and are working diligently on getting this fixed as soon as possible.  In the interim, I suggest contacting us at your earliest convenience so we gather the required account information, and further assist you from our end.  We'd like to ensure you're able to complete the task at hand and get back to what you enjoy most in a timely fashion.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > type and enter "Contact support" > click Contact Us > give a brief description, such as payroll error 404 > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

If you have any other questions please reach back out.  We'd be glad to assist!